💡 Top GPT Use Cases for Business
GPTs can be applied across industries and departments. Here are some of the highest-impact business use cases we see today.
📞 Customer Support Automation
Train a GPT on your help docs, FAQs, and live chat transcripts to provide 24/7 customer support — without needing a human in the loop for common questions.
📚 Internal Knowledge Assistants
Turn company wikis, SOPs, and onboarding guides into a searchable GPT assistant for employees to quickly get answers from verified internal documentation.
🧠 Research Assistants
Fine-tune a GPT to help your team explore a specific field — whether that’s law, medicine, climate, or policy — trained on journals, PDFs, or trusted datasets.
🎓 Education & Training
Create interactive tutors that answer questions in plain language, explain concepts step-by-step, or simulate coaching based on your own training material.
📝 Creative & Content Generation
Use GPTs to help draft emails, scripts, product descriptions, or blog posts — all tailored to your brand tone and target audience.
🧾 Industry-Specific Advisors
Build AI that answers questions in a legally, medically, or financially appropriate manner — fine-tuned on the regulations and policies relevant to your industry.